Change Password

The user can change his/her password in two ways: After login with the Change Password function or before login with the login page Forgot your password? function.

Change Password

After logging in to the program, you can change your password with the function Settings > Change Password.
  1. Enter the current password in the Current Password field.
  2. Enter a new password in the New Password field and again in the New Password (confirmation) field.
  3. Click the Save button.

Forgot your password?

If you have forgotten your password, you can change it with the Forgot your password? function. Start the function by clicking the Forgot your password? link on the login page. By following the instructions on the screen you can easily change your password.

You cannot change your password with the Forgot your password? function, if

  • the user level of your user name is Administrator (L1) with system-level company rights,
  • your user name has been locked or removed,
  • no e-mail address has been saved for your user name, or
  • less than 15 minutes has passed since your last password change request.