Canceling the Receipt of an Order
Location: Transaction Processing page
Receipt of an order row can be canceled. It is possible to cancel the received amounts that have not been matched with the purchase invoice. The following items can be canceled:
- partially received order rows,
- fully received order rows, and
- order rows partially matched with the purchase invoice, in which case the amounts that have not yet been matched can be canceled.
If the received amount has been fully matched with the purchase invoice, receiving cannot be canceled for the order row. If you want to cancel received amounts that have been matched, the matching must first be canceled.
- Tick the order rows to be canceled.
- Click the Cancel Receipt button. The button will mark all order rows as Received that have been ticked and/or for which the received amount has been entered in the Received amount field.
- Write a comment about the cancellation and accept it by clicking OK.
After the cancellation, it is again possible to mark items as received. A transaction can be reverted to a previous processing step, if the items marked as received have been canceled on all order rows.