Basware

Transaction Rejection

Location: Transaction Processing page
  1. Click on Reject.
  2. Enter a comment in the Comment field and click OK.
    Note: When a transaction is rejected, it is removed from processing and its processing ends. If you do not want to remove a transaction from processing, you can forward it to another processor (for more information, see Transaction Transfer to Another Person).
     Upon rejection of a travel plan, a travel claim or a requisition, an automatic e-mail message is sent to the person saved for the transaction. This person can change the travel plan or travel claim via Create a Travel Plan/Create Travel Claim. When entering the function, the traveler will see the dialog box Waiting for Completion which contains the rejected transactions. The person can edit the rejected requisition using the Process Requisitions function. Rejected transactions can be selected on-screen by selecting Rejected in the Status field. The rejected transactions can be viewed in the Process Requisitions section by selecting All in the Status field.
    Tip: To view the rejected transactions, select Transactions > Old on the Task List page. A user can move old transactions back to processing and approve the processing step. In workflow monitoring, the administrator can move rejected transactions back to processing by removing the processor who performed the rejection from the transaction and by re-adding him/her or another processor.
  3. Start to process the next transaction by pressing Next or return to Task List by clicking on Return.
Parent topic: Task List