Basware

Setting a Transaction as Waiting

Location: Transaction Processing page
  1. If a transaction cannot be approved before some follow-up actions, or if you temporarily want to stop the transaction processing for some other reason, you can set the transaction as Waiting by clicking the Set Waiting button. In this situation, the transaction does not move forward in the workflow.
  2. Enter the reason for stopping the transaction in the Comment field and click OK. The transaction remains visible in the user’s Task List. It is also shown in an e-mail reminder sent to the user.
    Note: A waiting transaction is not forwarded to a backup person. The user who has set a transaction as waiting can approve or reject the transaction. Also, the main user can forward the transaction to another user.
  3. Start to process the next transaction by pressing Next or return to Task List by clicking on Return.
Parent topic: Task List